Many mobile users face rigid penalties if they exceed their download limits, although many users are unaware of their download allowances. New research found that three out of four mobile broadband customers were required to pay additional charges. On the other hand almost 24 per cent didn’t realize if they had a download limit.

Few knew that there was a limit to how much they could download monthly, however, 54 per cent didn’t know their download limit. The study also notified that the penalties for exceeding the download limits will be increased with O2 mobile broadband charging £200 per extra GB and 3 Broadband were charging £100.

3 Broadband disconnects the services as soon as the additional usage touches £50 and these companies text its users before they touch their limit. At the same time Virgin Media, Vodafone Broadband and Orange Mobile Broadband charges £15 per extra GB.

The only mobile broadband provider to provide fair usage policy on its packages is T-Mobile Broadband. Although customers will not have to pay penalties for additional download allowance, their service will be reduced and will be advised to upgrade to a better package.

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