For the fourth consecutive year Zen has topped the list and won the best buy broadband award by Which?. Receiving the highest score of 87 per cent, Zen Internet won the eighth Best Buy award.

Next to Zen was O2 Broadband with not a bad score of 85 per cent, Utility Warehouse attained third position with 81 per cent and Be Broadband received 80 per cent. The satisfaction rates offered by broadband dropped rapidly after Plusnet Broadband score of 68 per cent. By the time it arrived at the watchdog’s Don’t Buy ISPs, the satisfaction rates have fallen to less than 40 per cent.

Which?’s list of Don’t Buy ISPs consisted of  biggest providers in the UK including Tiscali Broadband with a satisfaction score of 39 per cent, Orange Broadband with a score of 32 per cent and AOL Broadband scored 31 per cent.

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